Want some help getting your filters set up?
Can’t Afford to Pay Anything for Expert Setup?
Schedule a time to meet with us…
Expert Setup sessions are sometimes
made available by Patrons.
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Want Some Help Getting Set Up?
To enforce filtering automatically for any device connected to your wi-fi network, you’ll need to adjust the DNS settings on your router. If you prefer not to do it yourself, you can purchase an Expert Setup appointment. You’ll get instant access to our scheduling system, where you can book an appointment at a time that is convenient for you. During the appointment, a technician will connect via Zoom and help set up your router to use our DNS servers. If you go Premium, your Expert will also help you set up filters on individual devices (e.g. mobile devices that are able to connect to the internet when away from wi-fi).
Some Internet Service Providers and routers do not allow DNS changes on their equipment. If we are unsuccessful adjusting the DNS settings on your router, we will provide you coaching on how to set up filtering directly on the different types of devices used in your home.
Money Back Guarantee:
If you are not 100% satisfied with the service you receive during your Expert Setup appointment, just request a refund by submitting a ticket under “Help”.